Return & Refund Policy – SPOZL

Last Updated: June 2025

At SPOZL, we are committed to delivering fresh and high-quality Kerala Banana Chips and snack products. Since our products are food items and consumable in nature, we do not accept returns once the product has been delivered.

• Eligibility for Replacement

  To be eligible for a replacement:

  • The issue must be reported within 24 hours of delivery

  • The product must be damaged, broken, or opened at the time of delivery

  • Photo/video proof is mandatory

  Claims raised after 24 hours may not be accepted.

You can reach us at:

Email: info@spozl.com

Phone/WhatsApp: +91 7994048904

Contact Us

Refunds

No Returns / No Refunds

• Returns are not accepted for food products

• Refunds are not applicable for food items

• Replacement is the only resolution in valid damage/open-package cases

• Your order will be replacement will deliverd within 7 days

Wrong Item Received Contact Us

Email: info@spozl.com
Phone/WhatsApp: +91 7994048904

Contact Us

SPOZL
Poolapees, Urakam, Malappuram
Kerala – 676519, India

Email: info@spozl.com
Phone/WhatsApp: +91 7994048904
Website: https://spozl.com/

This policy is designed to ensure product quality, customer satisfaction, and compliance with food safety standards.